• Computer Application Support

    Certificate

    Associate of Applied Science Degree

    The Computer Application Support program prepares students for a variety of technical support careers including help desk, training, and design positions. Students may earn either a one-year certificate or a two-year Associate of Applied Science degree. The course work emphasizes development of analytical and problem-solving skills in addition to specific hardware and software configurations. Cooperative work experience (CWE) is supervised real-world experience that supplements the academic classroom environment.

    For students interested in pursuing a bachelor’s degree, the Computer Application Support Associate of Applied Science articulates to a Bachelor of Applied Science in Technology and Management at Oregon Tech.

    For information contact Debra Carino, 503-594-3170 or dcarino@clackamas.edu

    PROGRAM REQUIREMENTS

    Prerequisites for first term classes include completed course work for CS-120 Survey of Computing, WR-095 Paragraph to Essay and MTH-065 Algebra II or placement in BA-131 Introduction to Business Computing, WR-121 English Composition, and MTH-095 Algebra III. This program is an open program, meaning that students may take any class in the program for which they have completed the prerequisite.

    PROGRAM OUTCOMES

    Computer Application Support AAS Degree

    Upon successful completion of this program, students should be able to:

    • operate, install, manage, and troubleshoot major desktop operating systems;
    • apply sophisticated word processing and spreadsheet development techniques and provide support to businesses using word processing and spreadsheet applications,
    • using HTML and CSS, along with current web editing software, to create standards-compliant websites or support a front-end web development team,
    • integrate into a help desk or IT support team to provide professional customer service and application training,
    • exhibit good teamwork skills and serve as effective members of project teams,
    • articulate and justify technical solutions to an audience through oral, written, and graphical communication.

    PROGRAM OUTCOMES

    Computer Application Support Certificate Degree

    Upon successful completion of this program, students should be able to:

    • operate, install, manage, and troubleshoot major desktop operating systems;
    • apply sophisticated word processing and spreadsheet development techniques and provide support to businesses using word processing and spreadsheet applications,
    • use HTML and CSS, along with current web editing software, to create standards-compliant websites or support a front-end web development team;
    • integrate into a help desk or IT support team to provide professional customer service and application training,
    • exhibit good teamwork skills and serve as effective members of project teams,
    • articulate and justify technical solutions to an audience through oral, written, and graphical communication.

    CAREERS

    Career opportunities include web designer, database specialist, software trainer, software installation and maintenance engineer, computer applications specialist, client support representative, customer service engineer, help desk technician or software consultant.

    For information contact Debra Carino, 503-594-3170 or dcarino@clackamas.edu

    COMPUTER application SUPPORT CERTIFICATE

    FALL TERM Credits

    CS-140 Introduction to Operating Systems 4

    CS-150 Computer Technician Orientation 3

    CS-225 Computer End-User Support 3

    CS-227 Computer Hardware & Repair I 4

    WINTER TERM Credits

    CS-125H HTML & Web Site Design 3

    CS-135W Microsoft Word 3

    CS-179 Networking I 3

    CS-240W Windows Desktop Administration 3

    SPRING TERM Credits

    BA-103 Business Strategies for Computer Consultants 3

    CS-135I Advanced Web Design with Dreamweaver 3

    CS-135S Microsoft Excel 3

    CS-240L Linux Administration 4

    SUMMER TERM Credits

    CS-280 Computer Science/CWE 3

    MTH-050 Technical Mathematics I 3

    WR-101 Communication Skills: Occupational Writing

    or WR-121 English Composition 3-4

    — — Human Relations requirement 3

    Credits required for certificate 51-52

    COMPUTER application SUPPORT ASSOCIATE OF APPLIED SCIENCE DEGREE: 1ST YEAR

    Complete certificate program.

    COMPUTER application SUPPORT ASSOCIATE OF APPLIED SCIENCE DEGREE: 2ND YEAR

    FALL TERM Credits

    ART-225 Computer Graphics I 3

    CS-133VB Visual Basic.NET I 3

    CS-135DB Microsoft Access 3

    — — Focus Area 4-6

    WINTER TERM Credits

    CS-133S Introduction to JavaScript & Server Side Scripting 3

    CS-195 Flash Web Development 3

    CS-275 Database Design 3

    — — PE/Health/Safety/First Aid requirement 1

    — — Focus Area 4-6

    SPRING TERM Credits

    CS-133VA Visual Basic for Applications 3

    CS-280 Computer Science/CWE 6

    — — Focus Area 4-6

    Credits required for degree 91-93

    ADDITIONAL COURSES FROM FOCUS AREA

    Complete all courses from one of the following Focus Areas:

    APPLICATION SUPPORT

    COURSE Credits

    ART-226 Computer Graphics II 3

    BT-177 Microsoft Project 3

    CS-289 Web Server Administration 4

    — — Computer Application Support program elective 3-4

    PROGRAMMING

    COURSE Credits

    CS-161 Computer Science I 4

    CS-162 Computer Science II 4

    CS-260 Data Structures 4

    COMPUTER application SUPPORT PROGRAM ELECTIVES

    Complete 3-4 credits from the following:

    BA-120 Project Management Fundamentals

    — — Any Computer Science course numbered CS-125 or higher

  • Contact our Computer Science Department

    Oregon City - 19600 Molalla Avenue, Oregon City, Oregon 97045

    Email us: marys@clackamas.edu

    Call us: 503-594-3071

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