Refund Policy

Refunds are not automatic. Verbal notification for non-attendance is not sufficient. To obtain a refund or remove charges from your account, you must file an Add/Drop Refund Request with the Registrar's Office either in person, by FAX (503-722-5864), Cougartrax or mail. A Drop Box is available after business hours in the lobby of Rook Hall. Payments made directly on the student's account by check or cash will be refunded by check made payable to the student and mailed to the most recent address on file. Credit or debit card payments are refunded to the card holder who made the payment. Any credit applied to a student's account resulting from a removal of charges or over payment will first be applied to any unpaid charges on that student account. Refunds are calculated according to the date the student files the request, not the date the student stops attending class/es. If the student does not officially drop a class within the refund deadlines, there will be a charge for the class. Full refunds are granted based on the following schedule:

• Classes which meet 2 weeks or less: file request before class starts
• Classes which meet 3-4 weeks: file request during the first week of class
• Classes which meet 5 weeks or more: file request during the first two weeks of class

Please Note: If materials are handed out the first day of class, workshop fees may not refund after the class starts regardless of the length of the class. Questions regarding fee refund should be addressed to the department. There are some exceptions to the above refund policies for classes that have specialized non-refundable fees.

Refund processing begins the third week of the term. Please allow a minimum of four weeks from the start of the term to process your refund check or a credit to appear onyour credit card account. Questions regarding your refund are handled by Student Accounts at 503-657-6958 ext. 2253. NO REFUNDS ARE ALLOWED nor will a student account be credited for classes dropped after these deadlines, unless approved by the refund committee. A Petition for an Exception to the Refund Policy form with all required documentation must be submitted to the Registrar's Office to request an exception to our refund policy due to illness, death in the family or institutional error. A refund petition received in the Registrar's Office after more than 90 days past the term for which the exception is requested will not be considered.

If a class is canceled, the account will be coded canceled and the student account adjusted. Financial aid students must notify the Office of Student Financial Services of intent to withdraw from classes. Students receiving Veteran's benefits must also notify the Veteran's Specialist. Students dropping below their award status may be required to repay financial aid.

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