• Refunds

    Refunds are processed differently depending on how the payment was made.

    Financial Aid Refunds

    Financial Aid refunds are processed once a week and distributed on the last business day of the week. Refunds will be issued in the form of a check unless you sign up for direct deposit. To sign up for direct deposit, you must do the following:

    1. Go to myClackamas.edu
    2. Click on Pay and Account Information
    3. Click on eRefunds
    4. Click on Set up Account

    *Don’t forget to save your information.

    Debit or Credit card refunds

    If your original payment was made with a credit card then, your card will be credited back. Please allow your bank a few additional days to process the credit.

    Cash or check

    If your bill was paid by check or cash, a check will be mailed in the student's name. Please make sure your billing address is correct. Go to your myClackamas account and click on My Profile.

    Other refunds

    If your bill was paid by scholarship or a third party, the refund will be credited back to the original payer, unless the payer provided other instructions.

    Disputing Tuition Charges

    CCC provides full refunds if you drop your classes by the deadline. We do not provide partial refunds. To receive a full refund you must drop your classes with the Registration Department or online:

    • During the first two weeks of the class for classes meeting five weeks for more
    • During the first week of class for classes meeting 3-4 weeks.
    • Before the class begins for classes meeting two weeks or less.

    Note: Failure to attend class does not relieve you of your financial responsibility. Also, verbal notification for non-attendance is not sufficient for a refund.

    If an extreme hardship prevented you from continuing your studies through the term, you may attempt to dispute your charges by using the Refund Policy Petition form:

    Refund Policy Petition

    CCC will answer any dispute in writing within 30 days.

    Questions regarding your account balance can be directed to the Student Accounts Receivable Department at 503.594.6068 or staccounts@clackamas.edu

    Questions regarding your petition status can be directed to the Enrollment Services Department at 503.594.6100 or registrar@clackamas.edu

  • Contact our Office of Student Accounts Receivable

    Oregon City - 19600 Molalla Avenue, Oregon City, Oregon 97045

    Email us: staccounts@clackamas.edu

    Call us: 503-594-6068

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