Internet Privacy Commitment
Clackamas Community College (“Clackamas” or “we”) cares deeply about its students and faculty, and we take seriously our obligation to safeguard personal information. On September 10, 2025, we identified suspicious activity tied to a user account and quickly reset the account. On October 24, 2025, additional suspicious activity was identified, and we worked to contain our network and prevent a widespread operational impact. We also engaged a forensic security firm to assist with our investigation and ensure the security of our computer network. The forensic investigation determined that an unauthorized third party accessed a small number of systems and acquired files from those systems on October 24, 2025.
After identifying the list of the potentially acquired files, we reviewed the files to determine if they contained personal information. Based on the results of our investigation, on December 18, 2025, we determined that the files contained for most individuals name, date of birth, Social Security number, and/or student record information. For a subset of individuals, the information could also include government identification number, tax identification number, medical information, passport number, and/or financial account information.
To the extent we have current contact information, we are sending written notification letters to individuals whose information was included in the files. Individuals should refer to those notices regarding steps they can take to protect themselves, should they feel the need to do so. As a precautionary measure, individuals may review their account statements and monitor credit reports and if they detect any suspicious activity on an account, they should promptly notify the financial institution or company with which the account is maintained. They should also promptly report any fraudulent activity or any suspected incidents of identity theft to proper law enforcement authorities, including the police and their state’s attorney general. Involved individuals may also wish to review the tips provided by the Federal Trade Commission (“FTC”) on fraud alerts, security/credit freezes and steps they can take to avoid identity theft. For more information and to contact the FTC, please visit www.ftc.gov/idtheft or call 1-877-ID-THEFT (1-877-438-4338). Individuals may also contact the FTC at the following: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.
We value the trust you place in us to protect your privacy, take our responsibility to safeguard your personal information seriously, and apologize for any inconvenience this incident might cause. For further information and assistance, please call 1-844-978-0498 from 8 a.m. - 8 p.m. Central Time, Monday through Friday.
Our Commitment to Privacy
Thank you for visiting the Clackamas Community College (CCC) website. CCC is committed to protecting your personal privacy. We will never sell or rent your name, email address, physical address or other personally identifying information that you provide to us with any third party. Children under the age of 13 may not submit personal information to CCC through the Internet without written consent from their parents.
Security
We make every effort to protect the personal information of those who visit the CCC website. CCC has put in place technical controls to safeguard and secure the information we collect online to prevent unauthorized access and ensure the correct use of information.
The CCC website uses Google Analytics and other technical tools to help analyze how users use the website. These tools use "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for CCC. These tools provide data of website visitors and help us improve our web content to better serve our visitors' needs.
What We Collect
When you visit our website, our Web server automatically recognizes certain kinds of information from all visitors. This data is accumulated for all visitors and analyzed to help us improve the site's organization, optimize its performance and provide data for additional marketing and communication of college activities and programs.
The data collection includes, but is not limited to, the following:
- The pages you visit on the CCC website
- The date, time, and length of time of your visit
- Internet Protocol (IP) Address
- Type and version of browser and operating system used to access our site (e.g. Internet Explorer; Windows)
- If another web site links to our site, we collect the URL of the other web site
- Information provided by the user in an online form, such as email address
Disclosure of Information
If you choose to share personal information with CCC via email, or filling out an online form with personal information, we will use the information for purposes that support college marketing, including recruitment and retention activities.
Online Payments
CCC contracts with third party services to provide secure electronic payment options for various processes, such as making tuition and fee payments. Each of these services is obligated to protect the privacy of individuals and ensure the highest level of security. Users are encouraged to read the privacy statements for the particular sites that allow for online payments.
Links to External Sites
CCC web pages may provide links to external websites or resources. Websites that are not owned or managed by CCC are not bound by the college's Internet privacy commitment and may have their own policies.